Privacy Policy

Last Updated: May 2026

1. Introduction

Elevate Media ("Company," "we," "us," or "our") is a digital advertising agency located at 333 SE 2nd Ave. Ste 2050, Miami, FL 33131. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website, you consent to the practices described in this Policy. If you do not agree, please discontinue use of our site.

2. Information We Collect

Information You Provide Directly:

• Name, business name, email address, phone number
• Website URL and monthly advertising budget
• Messages, inquiries, and service requests submitted through our contact form
• Consent preferences and acknowledgments

Information Collected Automatically (with consent):

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookie identifiers and similar tracking technologies (see our Cookie Policy)

Information from Third Parties: We may receive information about you from advertising platforms (such as Meta, Google, or Microsoft) if you interact with our ads, or from partners who refer you to our services.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide requested services
• Prepare proposals, audits, and advertising strategies
• Communicate about your account, campaigns, and results
• Send service-related updates and marketing communications (where consented)
• Improve our website, services, and user experience
• Comply with legal obligations and enforce our terms
• Detect and prevent fraud or security incidents

4. Legal Basis for Processing

Where applicable under data protection laws, we process your personal data on the following legal bases:

• Consent: Where you have provided explicit consent (e.g., form submissions, cookie acceptance)
• Contractual Necessity: To fulfill services you have engaged us to perform
• Legitimate Interests: To operate our business and improve our services, balanced against your rights
• Legal Obligation: Where required by applicable law

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with email delivery, web hosting, analytics, or CRM — bound by confidentiality obligations
• Advertising Platforms: To set up and manage campaigns on your behalf (e.g., Google Ads, Meta Ads, Microsoft Advertising) — only with your authorization
• Legal and Regulatory Authorities: Where required by law, court order, or governmental regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

Elevate Media is not affiliated with Google, Meta, Microsoft, or any advertising platform. Sharing data with these platforms for campaign setup is done solely on your behalf and as directed by you.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality and, with your consent, to analyze site traffic and support advertising efforts. You may manage your cookie preferences at any time via the Cookie Settings link in our footer or by adjusting your browser settings. For full details, see our Cookie Policy.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, maintain our business records, comply with legal obligations, or resolve disputes. Contact form submissions are retained for up to 3 years. You may request deletion of your data at any time (see Your Rights below).

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request erasure of your personal data ("right to be forgotten")
• Opt-Out: Withdraw consent for marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request a portable copy of your data in a structured format
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise any of these rights, contact us at contact@reachwisemedia.net. We will respond within 30 days.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so we may delete it.

10. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Florida Privacy Rights

Florida residents may have additional rights under applicable state law. We do not sell personal information as defined under Florida law. If you are a Florida resident and have questions about your rights, please contact us at the address below.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated Policy on this page with a revised "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated Policy.

14. Contact Us